The Use of Case - Based Reasoning ( Cbr ) for Knowledge Enablement of a Collaborative Project Environment
نویسندگان
چکیده
Parametric, or model-based CBR is being used in IBM projects for knowledge management. This paper provides an overview of the use of CBR in an internal project called TEPM Technology Enabled Project Model. TEPM uses CBR in a collaborative web-based environment to provide reuse support for practitioners doing project work. The paper outlines the knowledge model of an "Asset Advisor" for managing work-products, templates, and best practices and managed assets. Our interest in CBR also extends into tacit knowledge management where we use CBR-based profiles for collaborative filtering and organizational learning through feedback. Brief coverage is given of the architecture of the CBR environment, which uses Tec:Inno's ORENGE environment and IBM's WebSphere™ Application Server. The paper ends with a mention of the challenges of scaling up a CBR solution for widespread use across diverse consulting practices.
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